Peace of Mind
Refund Policy
We want you to love your purchase. If something isn't right, here is exactly how returns and refunds work.
Refunds are processed within 7 business days after approval.
Items must be returned in original condition with proof of purchase.
Gold value is refunded at the prevailing market rate on the day of return, in line with standard jewellery trade practice.
Custom and made-to-order pieces are non-refundable.
Contact our support team on WhatsApp for any refund inquiry — we resolve most requests the same day.
Have a question about this policy? WhatsApp our team — we reply personally.